Support during COVID-19
Cancer Council Queensland values the safety of our employees, volunteers, and especially those living with cancer. We are focused on doing what we can to prevent the spread of COVID-19 in Queensland.
The Transport to Treatment service will continue to run with minor changes. We are asking all clients to maintain social distancing (approx. 1.5m) between passengers and the driver and limit the number of additional passengers, wherever possible.
We have increased cleaning measures throughout the vehicle fleet and have provided hand sanitisers for use in all our vehicles.
At this time, we would like to advise that all bookings are made without guarantee of service. If we cannot provide the service, we will advise you and our clients at the earliest opportunity, so that clients can make alternative arrangements.
Transport to Treatment
The Transport to Treatment service aims to reduce the financial and emotional burden of cancer by providing transport to clients who are facing hardship in accessing their treatment.
The service will pick up and drop off eligible clients from their home to a treatment facility within the Designated Service Area.
The service is currently being delivered in the following locations:
- Cairns
- Brisbane
- Townsville
To access the service, clients must be:
- Assessed by a health professional as eligible and suitable; and
- Living in a designated service area.
The Transport to Treatment Referral Form must be completed and submitted by a health professional on behalf of the client who has consented to the referral.
Before completing the referral, please ensure you have read the Transport to Treatment Guidelines and Transport to Treatment FAQs to ensure your clients eligibility and suitability.
Once the referral has been submitted, the client can discuss their transport needs and make a booking by calling Cancer Council 13 11 20.