“From the moment your bus picked us up at the PA Hospital, I felt like I could relax for the first time since yesterday. Bill’s friendly banter and everyone’s help made me immediately feel cared for.” – Helen & Wilfred.
Having to travel away from home for your cancer treatment can be daunting. To assist, Cancer Council Queensland offers both airport transfers and lodge transport.
Arrival and Departure Transfers
Cancer Council Queensland operates a free volunteer-run transfer service in Brisbane and Townsville to take you to and from your accommodation or treatment facility.
- In Brisbane you can be picked up from Brisbane Airport or Roma St Transit Centre.
- If travelling to Townsville, pick up is from Townsville Airport.
Available: Monday- Friday subject to availability
To book call Cancer Council 13 11 20.
If you are staying at one of our accommodation lodges we have a transport service available each weekday to take you from the lodge to your treatment facility.
This can be discussed when you are making your accommodation booking or upon arrival.
Transport to Treatment
If you are having treatment for cancer, and struggling to access transport from your home to your treatment facility, you may be eligible for referral to our Transport to Treatment service.
The service is delivered by volunteers who will pick up and drop off eligible clients from their home to attend treatment at a designated treatment facility in the current locations.
- Royal Brisbane and Women’s Hospital
- The Prince Charles Hospital
- The Mater Adult Hospital
- The Princess Alexandra Hospital
Clients home must be within a 15km radius of the designated hospital.
- Liz Plummer Cancer Centre
- Cairns Hospital
- Cairns Private Hospital
- Cairns Heamatology and Oncology centre
Who is eligible?
You may be eligible if you are experiencing any of the following:
- Financial hardship
- Unable to drive yourself
- Unable to access public or community transport
- Limited family or social support
Who is suitable?
To be suitable for Transport to Treatment you must be:
- Well enough to travel
- Mobile and able to access the vehicle yourself
How do I get referred?
To be referred to the service you will need to make contact with a health professional at your treatment facility (e.g. Welfare Worker or Social Worker) who will submit an online referral on your behalf.
The health professional will assess your eligibility and suitability for the service.
Once the referral has been submitted, you can discuss your transport needs and make a booking by calling Cancer Council 13 11 20
Service Operating Hours
The service operates Monday to Friday, 9am to 4pm. Bookings cannot be made outside of these hours. Bookings between these hours are subject to the availability of volunteers, vehicle capacity and distances for travelling.
We welcome all enquiries regarding our services to our Cancer Support and Information service on 13 11 20 (9am to 5pm, Monday to Friday)