Transport Services

“From the moment your bus picked us up at the PA Hospital, I felt like I could relax for the first time since yesterday. Bill’s friendly banter and everyone’s help made me immediately feel cared for.” – Helen & Wilfred.

Arranging transport to your cancer treatment can be daunting, especially when travelling away from home or for treatments which last for many weeks or months. To assist, Cancer Council Queensland offers a range of courtesy transport to treatment services which include airport transfers, lodge transport and a home to treatment transport service.

Please note that Cancer Council’s Transport services are unable to transport children under the age of 7.

Christmas operating hours

**All volunteer delivered services remain subject to volunteer availability.

Lodge Transport Service (Brisbane, Townsville) – the service will be unavailable from 5pm Friday, December 21, 2018 until Wednesday, January 2, 2019.

Volunteer Transport Services** (Airport/train) – the service will be unavailable from 12 noon Friday, December 21, 2018 until Monday, January 7, 2019.

Transport to Treatment** (Cairns, Brisbane) – the service will be unavailable from 12 noon Friday, December 21, 2018 until Monday, January 7, 2019.

Lodge Transport Service** (Cairns, Rockhampton, Toowoomba) – the service will be unavailable from 12 noon Friday, December 21, 2018 until Monday, January 7, 2019.

Arrival and Departure Transfers

Cancer Council Queensland operates a free volunteer-run transfer service in Brisbane and Townsville to take you to and from your accommodation or treatment facility.

  • In Brisbane you can be picked up from Brisbane Airport or Roma St Transit Centre.
  • If travelling to Townsville, pick up is from Townsville Airport.

Available: Monday- Friday subject to availability

To book call Cancer Council 13 11 20.

Lodge Transport

If you are staying at one of our accommodation lodges we have a transport service available each weekday to take you from the lodge to your treatment facility.

This can be discussed when you are making your accommodation booking or upon arrival.

For more information see accommodation lodges or call Cancer Council 13 11 20.

Transport to Treatment

If you are having treatment for cancer, and struggling to access transport from your home to your treatment facility, you may be eligible for referral to our Transport to Treatment service.

The service is delivered by volunteers who will pick up and drop off eligible clients from their home to attend treatment at a designated treatment facility in the current locations.

Current Locations

Brisbane Metro
  • Royal Brisbane and Women’s Hospital
  • The Prince Charles Hospital
  • The Mater Adult Hospital
  • The Princess Alexandra Hospital
  • Other Brisbane metro hospitals may be considered, subject to demand and capacity

Your home must be within a 15km radius of the designated hospital.

Brisbane North
  • Redcliffe Hospital
  • North Lakes Cancer Care Services
  • ICON North Lakes

Your home must be within a 15km radius of the designated hospital.

Cairns
  • Liz Plummer Cancer Centre
  • Cairns Hospital
  • Cairns Private Hospital
  • Cairns Heamatology and Oncology centre

Who is eligible?

You may be eligible if you are experiencing any of the following:

  • Financial hardship
  • Unable to drive yourself
  • Unable to access public or community transport
  • Limited family or social support

Who is suitable?

To be suitable for Transport to Treatment you must be:

  • Well enough to travel
  • Mobile and able to access the vehicle yourself

How do I get referred?

To be referred to the service you will need to make contact with a health professional at your treatment facility (e.g. Welfare Worker or Social Worker) who will submit an online referral on your behalf.

The health professional will assess your eligibility and suitability for the service.

Once the referral has been submitted, you can discuss your transport needs and make a booking by calling Cancer Council 13 11 20

Service Operating Hours

The service operates Monday to Friday, 9am to 4pm. Bookings cannot be made outside of these hours. Bookings between these hours are subject to the availability of volunteers, vehicle capacity and distances for travelling.

Enquiries

We welcome all enquiries regarding our services to our Cancer Support and Information service on 13 11 20 (9am to 5pm, Monday to Friday)