The Cancer Support and Information department offers a diverse range of roles right across Queensland. This team is integral to supporting all Queenslanders impacted by cancer, including cancer patients and survivors, their carers, family and friends, health professionals in the cancer community and anyone who wants to know more about cancer.
Those working in disciplines such as psychology, nurse counselling and community support, communicate directly with the public to offer emotional support and information. This is provided through both face to face and phone services such as the 13 11 20 Support and Information line, and PalAssist.
There are also a variety of roles in the practical support arena, from the employees who ensure the comfort of guests at our five accommodation lodges to those who keep our Transport to Treatment services running smoothly.
A dedicated team of professionals work hard in our offices, developing cancer prevention programs, assessing cancer risk and generating accessible cancer information resources.
Whether working on the ground or behind the scenes, our Cancer Support and Information department are a dedicated and compassionate bunch, eager to equip the Queensland cancer community with the support and information that they need.
With a background in leadership and management, Danella was promoted from her position in the Fundraising, Marketing and Communication department to a managerial role within a newly created team in the Cancer Support and Information department. This chance to move from one department to another within Cancer Council Queensland, meant that she could use her knowledge and communication skills to help strengthen collaborative ties between teams.
The versatility of work involved in her new team is another element which drew her to the role.
We have a number of different programs that sit within my team, so every day is very different and exciting.
The Information, Community and Health Partnership Team manage programs on reducing cancer risk and providing cancer information and resources. They engage the community to promote the programs and services of Cancer Council Queensland.
Alyce began working with Cancer Council Queensland in 2016 as a Cancer Support Coordinator. She progressed to her current role early in 2020, where she manages a team who provide face-to-face support to people impacted by cancer.
Alyce has also had the opportunity to work in the 13 11 20 Information and Support Line team, enhancing her supportive care skills on the ground.
It is an absolute privilege to hear the stories of people impacted by cancer – their worries, their concerns, their grief and their success. Knowing our services are making a real difference to the community makes every day rewarding.
Learning something new each day is one of the things Alyce likes most about her job, alongside the people she gets to work with.
“It’s great to be part of a large organisation whilst being able to have a direct impact in your local community. Cancer Council Queensland is also an organisation that fosters professional development and career progression, no matter the location you are working at.”
Katie started her journey with Cancer Council Queensland when she attended her first Relay For Life at just ten years old. In 2018, she began an internship with the Fundraising, Marketing and Communication department, where she helped with the running of major fundraising campaigns such as Daffodil Day. In 2019, Katie successfully secured a coordinator position, due to the skills and knowledge she had gained during her placement.
“FMC is a very hands on group. I loved being at the events and running around the community. It is also a very exuberant team which is so nice to be a part of.”
Katie moved into her current position in the Cancer Support and Information department in 2020 and believes working for Cancer Council Queensland in Townsville has many benefits, including the ability to grow and experience different team dynamics.
Working in a regional location, you get to work closely with different departments in the organisation. You really get to know each other and what you do within the organisation, how things work together to keep everyone supported and things ticking on.
Chris managers Cancer Council Queensland’s six accommodation lodges, and our Transport to Treatment services, across the entire state. This frequently involves liaising with teams from Brisbane, Cairns, Rockhampton, Townsville and Toowoomba, as well as the lodge and transport clients from these areas.
I am very lucky because in my daily role I get to actually see the people we are here to help. I get to know them and their stories.
Chris says he enjoys working with teams across the state and seeing how the services in each region have their own style, because of the differences in environment and people.
For Chris, the benefit of working in Cairns, and with all of the regional offices, lies in gaining a deeper understanding of everyone’s roles and the unique challenges and opportunities they all face, due to their specific location.
“I think this helps when working with other teams as it gives me an insight into their tasks. It also allows me to give a regional perspective on meetings that I’m involved in between groups within Cancer Council Queensland.”
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