Connecting Patients with Trained Volunteers

Support over Christmas and New Year period

Cancer Connect referrals can continue to be made over the Christmas period. Requests received after 5pm Monday December 14, 2020 will be actioned from Monday January 11, 2021.

Support during COVID-19

Cancer Connect will continue to be available for people with cancer to connect with a peer for telephone-based support. To find out more about the program, eligibility and referral process, contact out team on 13 11 20 or by email.

Cancer Connect

Sometimes it helps to talk to someone who has been there and knows what you are going through.

Cancer Connect aims to connect you, your carer or your loved ones over the phone with a trained volunteer who has had a similar experience. Where a match is not available, this service will direct you to other support services.

Our support volunteers are trained and can help you with:

  • Support before, during, or after treatment and during recovery.
  • Practical information gained through personal experience.
  • Hope, encouragement and a positive role model for recovery.
  • Ideas about where to find more information.

We have volunteers available to support people with a wide variety of cancer types and cancer related challenges. Our volunteers do not give medical advice or provide professional counselling.

The service is accessible by calling Cancer Council 13 11 20, Monday to Friday 9am-5pm (excluding public holidays).


We are always looking for willing volunteers to join Cancer Connect. If you are looking for an opportunity to share your experiences to provide support to others, please contact Cancer Council Queensland or view our volunteer page.