Contact Cancer Council Queensland

This page covers
Support from 13 11 20

Our team is here to listen and support you.

Provide feedback

We value your feedback and are committed to continuous improvement. Whether you have compliments, complaints, or suggestions, contact Cancer Council Queensland and let us know below.

General enquires

13 11 20 – Information & Support
Donations & Regular Giving

Beware of scams: At Cancer Council Queensland, protecting and safeguarding our generous donors is our top priority. Beware of any scam calls and door to door collections from people impersonating Cancer Council Queensland staff and volunteers. We do not conduct door to door or phone collections. Please do not provide your credit card details to these people and contact the police if you are approached.

1300 66 39 36
donorrelations@cancerqld.org.au

Marketing & media
Policy & advocacy

Danielle Jackman, Specialist Policy and Advocacy

07 4634 5238

DanielleJackman@cancerqld.org.au

Need assistance with your call?

Translating and Interpreting Service

For cancer information and support in a language other than English, our 13 11 20 team can access the Translating and Interpreting Service for you.

National Relay Service

Cancer Council Queensland welcomes contact through the National Relay Service from people who are d/Deaf or find it hard to hear or speak to hearing people on the phone.

Find your closest Cancer Council Queensland location

Brisbane

Cancer Council Queensland office (No retail store at this address)
553 Gregory Terrace, Fortitude Valley, QLD 4006

PO Box 201
Spring Hill QLD 4004

07 3634 5100
info@cancerqld.org.au

Charles Wanstall Apex Lodge
37 Fleming Rd, Herston QLD 4006

07 3708 8235
brisbanelodge@cancerqld.org.au

Rockhampton

Central Queensland Cancer Support Centre
43 Upper Dawson Road, Rockhampton, QLD 4700

PO Box 8264
Allenstown QLD 4700

07 4932 8600
rockhampton@cancerqld.org.au

Townsville

Gluyas Rotary Lodge
24 Warburton Street North Ward QLD 4810

PO Box 6088
Townsville MC, QLD 4810

07 4796 8400
townsville@cancerqld.org.au

Lodge Whistleblower Disclosure

Misconduct Disclosures can be made externally to BDO Secure via:

Website: https://bdo.com.au/bdosecure
Phone: 1300 408 955
Email: securebdo@bdo.com.au
Post: BDO Secure, GPO Box 457 Brisbane QLD 4001

When contacting the BDO Secure hotline, Whistleblowers will have the option to:

  • Remain completely anonymous from both BDO Secure and CCQ
  • Remain anonymous to CCQ only but provide their details to BDO Secure for an
  • Further correspondence relating to the Misconduct Disclosure, or
  • Identify themselves to BDO Secure and CCQ.

For more information about Whistleblower disclosures (including eligible reports, eligible recipients, protections and investigations into Misconduct Disclosures) please refer to our Whistleblower Procedure and Whistleblower Guideline.

Questions you may have…

Can I contact Cancer Council Queensland by email?

Yes, you can find specific email addresses for each lodge and department above. If you’re unsure who to contact, you can reach out to 13 11 20 with your enquiry, and they will direct it to the appropriate team.

Can I contact Cancer Council Queensland by phone on the weekends?

Our phones are answered between 9am and 5pm, Monday to Friday (Excluding public holidays).

I’m hard of hearing. How do I contact Cancer Council Queensland?

Cancer Council Queensland welcomes contact through the National Relay Service from people who are d/Deaf or find it hard to hear or speak to hearing people on the phone.