Workplaces & co-workers

With workplace adjustments, you can create a supportive and compassionate workplace for the entire team.

How to best support an employee with cancer starts with knowing what they’re going through – including their treatment, the side effects, and how they’re likely to be feeling (although everyone’s experience and feelings are different).

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How cancer affects the workplace

Cancer in the workplace is common, with around 40% of people diagnosed being of working age. For a person going through cancer, work is often more than an income, it’s a sense of purpose and social connections.

Under Australian law, cancer is a disability. This means that a business must make reasonable adjustments to its work environment to help the affected person continue to work. To do this, talk with your employee about their treatment and the side effects they might expect. You can rearrange their duties, adjust their workspace, and move to part-time or more work-from-home days to help them manage.

The question of whether to share the news with co-workers will probably arise as some side effects may become noticeable, and it can also help someone feel more supported if their workmates know what they’re going through. Ultimately, this will be a decision for the person going through cancer.

If an employee asks for advice on whether to share their health issues, it can be helpful to offer support and reassure them it’s completely their decision. It may help to offer to be there when they tell the team, and to give the team time to deal with the news.

Creating cancer-friendly workplaces

Some employees may need support for a short time, others may need ongoing assistance even after treatment is over. Below are some practical suggestions to support your employee or coworker:

Review flexible working arrangements

There are many types of flexible working arrangements. What is possible will vary between workplaces and jobs. Some examples include:

  • Working from home some or all days
  • Adjusting workload
  • Working from another office or worksite
  • Changing start, finish or break times
  • Varying hours, working part-time or job-sharing
  • Distributing working hours across the week

Adjust workload temporarily

To make it easier for an employee to work during treatment, you could adjust project time frames, change tasks for a while (for example, by reducing or eliminating physically demanding tasks), or temporarily reallocate some work to other employees. Talk to your employee about what would help and work out a plan together.

Offer additional leave

Some workplaces are able to offer additional paid or unpaid personal/carer’s leave to employees undergoing cancer treatment. Check whether the organisation’s superannuation policy offers automatic income protection insurance.

Access to parking

Many people having cancer treatment experience fatigue as a side effect and commuting to work may contribute to overall exhaustion. Being able to park close to your workplace may make it easier for the person to continue working. It may also be convenient if the employee needs to attend medical appointments during the day.

Provide a quiet place to rest

Having a short nap or a rest in a quiet place during the day may help an employee manage fatigue. This can be as simple as a comfortable chair in a quiet room or screened-off section of a staff common area. It is best not to use an existing sick bay for these rests, because treatment may make the person with cancer more prone to infectious illnesses.

Encourage other employees to stay home when sick

An employee having cancer treatment often has lower immunity, so they are especially vulnerable to other illnesses. Exposure to a cold or tummy bug may make them very ill.

Ensure employees know about support

List Cancer Council 13 11 20 on your organisation’s intranet or staff noticeboard and provide a link to Cancer Council’s website.

Managing the effects of cancer treatment in the workplace

Cancer treatments vary from person to person, and so do side effects. Most are manageable, so a person going through cancer may be able to work throughout their treatment. If your employee is happy to talk about it, ask about their treatment and the expected side effects, so you best support them.

Continue to check in and try to be flexible because, as treatment progresses, unexpected side effects may appear. They might feel anxious that they are letting you down if they need more adjustments, so let them know it’s okay to make more changes.

Common cancer treatments include:

  • Chemotherapy
  • Hormone therapy
  • Targeted therapy
  • Immunotherapy
  • Radiation
  • A combination of these

Common side effects are:

  • Nausea
  • Excessive tiredness
  • Memory and thinking difficulties
  • Bladder and bowel changes
  • Headaches
  • Body aches.

Death and bereavement

Cancer recovery rates are improving, but sadly not everyone will recover. The death of a co-worker is painful, but you can help your team to cope. If an employee has advanced cancer, you can help prepare your team for what’s to come. When someone passes, find a private place to break the news and encourage the team to support each other. You can offer counselling and check with them regularly to see how they’re coping with their grief.

Following up

After the initial announcement, some of the following actions may be helpful:

  • You might like to arrange a specific time to follow up with your team. This is an opportunity to acknowledge the team’s feelings of loss and grief, and to discuss how they might like to remember and honour their colleague (see box on the next page for suggestions). They may prefer to do this privately or as a group
  • Acknowledge the impact the news will have on the employee’s workmates and consider what the workplace can do to support them. For example, you may make temporary changes to work schedules or projects.
  • Ask the family what information they would like to share, and respect their wishes with regard to privacy and funeral arrangements.
  • Give staff time off to attend the funeral. You may want to organise transport as a group.
  • Consider organising a psychologist or grief counsellor to visit your workplace so staff members can speak confidentially about how they may be feeling.

Ways to remember and honour a colleague

You may want to do something special to honour and acknowledge the life of your employee after their death. This can help co-workers cope with the loss:

  • Send flowers or a condolence card to the family. Or consider other useful items such as a food basket.
  • Organise a memorial service.
  • Install a memorial plaque, rename a meeting room or create an annual award.
  • Write a tribute about the colleague for the workplace’s intranet or newsletter.
  • As a team, plant a tree or participate in a fundraising event in memory of the colleague who has died.
  • Attend the funeral or send a representative from your workplace, if appropriate.
  • Make a donation to a charity the colleague was connected to.
  • Spend some time together remembering and sharing stories about the colleague, e.g. share a meal or visit a favourite place.

Questions you may have

What to say to a colleague diagnosed with cancer?

The way you support a colleague depends on several factors. Firstly, consider what that person has disclosed in terms of how much they want to talk about it in the workplace. This information may come from the person being treated or the Manager / Team Leader.

If the person has said they are comfortable talking about it or being supported by colleagues, your support will depend on the relationship you had with them prior to diagnosis. If you were close and discussed personal matters, that will form the template for those interactions.

If they are someone you know, but not well, consider that a guide. Above, all be guided by the person going through the experience as to what they need in the workplace.

Have other questions? Talk to us.

Our team is here to listen and support you.